Privacy Policy
Privacy Statement for www.theivoryclub.be
At The Ivory Club, we value your privacy. This Privacy Statement outlines how we collect, use, and protect your personal information when you interact with our website. Please be aware that we are not responsible for the privacy practices of external sites or sources. By agreeing to the privacy statement on our homepage, you consent to the processing of your personal data.
This page explains what personal data we collect, the purpose for collecting it, and how we use it to improve your experience. All personal information is treated with the highest level of care and in accordance with the General Data Protection Regulation (GDPR) of May 25, 2018.
What personal data do we collect?
We collect the following types of personal information:
Basic contact information: such as your name, email address, mailing address, and phone number.
Account details: if applicable, your username and password.
Billing information: including credit card details and billing address.
Usage information: such as buying behavior, IP address, browsing history, and other interactions with our website.
Additional information: any other details you choose to share, such as product reviews, responses to surveys, or customer support requests.
Why do we collect your information?
The information we collect is used for several purposes, including:
To provide the services and products you request.
To customize your account and improve your experience with us.
To maintain ongoing communication with you.
To fulfill our contractual obligations and process your orders.
To offer customer support.
To analyze and optimize our website and technology.
For marketing purposes, if you've opted in.
Rest assured, we do not use your information for purposes other than those described in this Privacy Statement, unless we obtain your explicit consent.
Who has access to your information?
Your information is stored securely by The Ivory Club. We may collect general visitor data, such as your IP address, for statistical purposes and website analytics. We take steps to anonymize this data wherever possible.
We will not share your personal data with third parties, except where necessary to fulfill our agreement with you. Your data may be stored on secure servers either owned by us or a trusted third-party provider. We do not combine this data with other personal information we may hold.
Cookies and Tracking
We use cookies, which are small text files stored on your computer or mobile device, to help us remember your preferences and enhance your browsing experience.
By default, most browsers accept cookies. However, you can adjust your browser settings to remove or block cookies. Please note that blocking or deleting cookies may impact the functionality of some parts of our website, and you may need to reset your preferences each time you visit.
For more information about managing or deleting cookies, you can visit aboutcookies.org.
Data Protection
The Ivory Club is committed to safeguarding your personal data. We implement appropriate measures to prevent misuse, loss, unauthorized access, and any unwanted disclosure or modifications of your information.
If you believe your data is not adequately protected or suspect misuse, please contact us immediately at info@theivoryclub.be.
Your Rights Regarding Personal Data
If you are a European resident, you have the following rights regarding your personal data:
The right to access the data we hold about you.
The right to correct or update your personal data.
The right to request deletion of your personal data (the “right to be forgotten”).
The right to restrict or object to certain types of data processing.
To exercise any of these rights, please contact us at info@theivoryclub.be. We will respond promptly, but at least within one month.
Legal Information
This Privacy Policy is governed by and construed in accordance with Belgian law. Any disputes arising from this policy will be resolved exclusively by the Dutch-speaking courts of Brussels.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated revision date. If significant changes are made, we will notify you separately. We encourage you to review this policy periodically to stay informed about how we handle your personal data.